All AXIL products come with a 30 day return policy. To return a product call (866) 422 5502. All items must be in original condition. Custom products are subject to a minimum restocking fee of 10% of the purchase price. Damaged or missing product will not be reimbursed. All shipping costs are the responsibility of the customer. Customers will be reimbursed in the same manner as the original purchase within 30 days of receipt.